Address: 796 Carman Ave, Westbury, NY 11590 We open everyday from 11am-6pm

Shipping & Returns

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Returns Policy

You may return most new, unopened items within 30 days of delivery for a full refund. We'll also pay the return shipping costs if the return is a result of our error (you received an incorrect or defective item, etc.).

You should expect to receive your refund within four weeks of giving your package to the return shipper, however, in many cases you will receive a refund more quickly. This time period includes the transit time for us to receive your return from the shipper (5 to 10 business days), the time it takes us to process your return once we receive it (3 to 5 business days), and the time it takes your bank to process our refund request (5 to 10 business days).

If you need to return an item, please Contact Us with your order number and details about the product you would like to return. We will respond quickly with instructions for how to return items from your order.

Shipping

We can ship to virtually any address in the world. Note that there are restrictions on some products, and some products cannot be shipped to international destinations.

When you place an order, we will estimate shipping and delivery dates for you based on the availability of your items and the shipping options you choose. Depending on the shipping provider you choose, shipping date estimates may appear on the shipping quotes page.

Please also note that the shipping rates for many items we sell are weight-based. The weight of any such item can be found on its detail page. To reflect the policies of the shipping companies we use, all weights will be rounded up to the next full pound.

By placing an order on our website, you confirm that you are at least 18 years old, with certain products restricted to those 21 or older. Pepper spray cannot be shipped to New York State but may be shipped elsewhere.

All sales are final, with no returns or exchanges. Our company reserves full discretion to enforce this policy. By ordering, you irrevocably agree to our terms. Cancellations are not allowed, except under rare exceptions, subject to a 15% fee. Product quality concerns must be directed to the manufacturer, as we disclaim all liability for performance or defects.

Due to the sensitive nature of our items, returns or exchanges are strictly prohibited. Products must not be used illegally, and by purchasing, you agree to indemnify our company from any risk or legal liability. We appreciate your compliance with these policies.